We collaborate with Cartrawler, which is an international Car Rental service company, for Car Rental Services provided through our website. The confirmation e-mails sent during and after your booking process include system requirements, payment cancellations and amendments, and car rental terms.
Please kindly pay attention to the given information while searching for the location that you wish to receive car rental service. (Car rental terms, pick-up location, fuel, etc.)
Important Notice: Please carefully review the Booking Terms listed on the search result and payment pages during your booking.
Payment transaction for your car rental service is as follows;
Important notice: The credit card provided for the pre-payment must be declared when the car is delivered. Our company cannot be hold responsible regarding the problems that may arise from credit card declaration.
Rental service refunds are paid by Cartrawler system to your credit card upon cancellation of the car rental service.
All charges are collected by Cartrawler.
Please inform the company during your booking if you request an invoice for the car rental service. Our company does not accept liability for the invoices of car rental service on our Web site.
All the cancellation and amendment terms regarding the car rental bookings are listed in the confirmation e-mail sent. As stated in the Customer Services section at the bottom of confirmation email sent, for any amendments or cancellations, contact us by phone or click ( Customer Support Page ) http://www.cartrawlersupport.com and then Manage Booking at the top right corner of the page. Enter your Car Trawler Booking number and e-mail address to reach your existing bookings. Voucher can be printed and bookings can be changed and/or canceled from this website.
Important Notice: Terms for canceling and amendment of car rental booking
Car rental companies require a credit card belonging to the driver to be submitted at the car rental offices because a deposit should be put down from that credit card until the car is returned. In some countries, 2 credit cards should be submitted in order to rent higher-class vehicles.
Please make sure that you have adequate limit in your credit card during each car rent transaction. The approved amount is generally additional insurance and fuel deposit but the amount varies according to size of the car, driver's age, car rental agency, rental period and pick up location. The approved amount can be checked from Insurance Coverage section. Car rental company can offer an exemption if a daily reasonable price is accepted in order to be exempted from this amount.
In the event that the credit card is not valid or the limit is not adequate, car rental company may have the right not to deliver the car, and no refund shall be given.